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How to spa and spa etiquette |
Should I Make A Reservation For My Treatments?
Yes, and it is best to do so soon after your arrival so that we can accommodate your schedule. To make your reservation, either phone or visit the Spa.
What If I Need To Cancel My Reservation?
We hope you do not have to cancel; however, we understand that plans can change. If you do need to cancel, please contact us at least four hours in advance. Reservations cancelled with less then four hours notice will be subject to 50% charge. If you simply need to change your reservation to another time, please contact us as soon as you can so that we can accommodate you.
What Should I Wear?
This is your time and we want you to enjoy it, so wear whatever is most comfortable for you. We will provide you with a sarong and slippers when you arrive at the spa. During treatments, our therapists are trained to drape you appropriately.
When Should I Arrive?
We suggest you arrive 15 minutes before your scheduled time. This allows sufficient time for you to check in and begin your spa experience. Please understand that your treatments will end on time so as not to inconvenience the next guests.
Should Men Shave Before A Facial?
Yes, for best results we recommend that men shave a few hours before their facial
Can I Bring My Valuables?
We suggest that you leave all your valuables in the safe deposit box provided in your guest room. Whilst we endeavor to look after your belongings, we do not assume liability for any valuables.
How Can I Ensure A Wonderful Spa Experience?
Communicate with us! Please feel free to discuss your requests with our Spa staff to identify areas of concern or focus.
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